FabDecor Gifting – Product Return / Refund / Replacement / Cancellation Policy

Last Updated: November 12, 2019

📞 All-in-One Contact Number: +91 91375 16217
📧 Email: sales@fabdecorgifts.com
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Returns

• You have 5 days from the date of delivery to return an item
• To be eligible for a return, the item must be wrongly supplied products only and should be returned, in the original packaging, and in the same condition that you received it.
• A valid proof of purchase or receipt is required.
  
  

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Non-Returnable Items

The following items cannot be returned:

• Items marked as sale
• Perishable goods (e.g., food, flowers)
• Damage during shipping for poor handling by the courier partner

 

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Cancellation Policy

• Cancellation before shipment only
• Customized or personalized products cannot be cancelled
• Post placing customize order, in case of raw materials are in short supply, then the order shall be cancelled and we shall refund the money in 5-10 working days

 

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Return Process

• Email us at fabdecorcustomercare@gmail.com with your order number and reason for return.
• We will provide you with instructions and a return shipping address.
• Once we receive your item, we will inspect it and notify you of the approval or rejection of your return.
• You will be solely responsible for paying your own return shipping costs unless the return is
  due to an error on our part.

 

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Refunds

• Approved returns will be refunded to the original method of payment within 5–10 business days.
• Shipping costs (if any) are non-refundable unless the return is due to our error (e.g., defective or incorrect item).

 

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Replacement / Exchanges

We only replace items if they are wrongly supplied. If you need to exchange it for the same item,
please contact us.